1. Introduction
Welcome to MyGhost ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By using MyGhost, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password (encrypted), and authentication tokens when you create an account
- Authentication Data: Information from third-party authentication providers (Google Sign-In, Apple Sign-In) including your name and email
- Trusted Contacts: Names, phone numbers, and email addresses of contacts you designate as trusted
- Ghost Messages: Location data, meeting details, custom messages, and timer configurations you create
- Device Information: Device tokens for push notifications, device type, and operating system
2.2 Information Automatically Collected
- Location Data: GPS coordinates when you create a Ghost Message or respond to check-ins. Location is only captured when you actively use the Service
- Usage Data: Information about how you interact with the Service, including timestamps, feature usage, and app performance metrics
- Device Identifiers: Unique device identifiers, IP address, and mobile network information
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide the Service: Create and manage your account, process Ghost Messages, send check-in notifications, and deliver emergency alerts to your trusted contacts
- Location Services: Capture and store your location when you create a Ghost Message, and share it with trusted contacts only when you fail to respond to check-ins
- Push Notifications: Send you check-in reminders and deliver notifications to your trusted contacts in emergency situations
- Account Management: Authenticate your identity, manage your account settings, and provide customer support
- Service Improvement: Analyze usage patterns to improve our Service, fix bugs, and develop new features
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
4. Information Sharing and Disclosure
We respect your privacy. We do not sell, trade, or rent your personal information to third parties. We only share your information in the following circumstances:
4.1 With Your Trusted Contacts
When you fail to respond to check-in notifications, we automatically send your Ghost Message (including location, meeting details, and custom message) to the trusted contacts you have designated. This is the core functionality of our Service and requires sharing this information.
4.2 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Push notification services (Firebase Cloud Messaging, Apple Push Notification Service)
- Cloud hosting and database providers
- Authentication providers (Google, Apple)
- Analytics and error tracking services
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Location Data
Location data is a critical component of our Service. Here's how we handle it:
- Location is only captured when you actively create a Ghost Message or respond to a check-in
- We do not continuously track your location in the background
- Location data is stored securely and encrypted
- Location is only shared with your trusted contacts when you fail to respond to check-ins
- You can delete Ghost Messages at any time, which permanently removes associated location data
- You can revoke location permissions in your device settings at any time
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Secure authentication using industry-standard protocols
- Regular security audits and updates
- Access controls limiting employee access to personal information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Delete your account and associated data
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Disable push notifications or location tracking in your device settings
- Account Deletion: Delete your account at any time through the app settings
To exercise these rights, please contact us at privacy@myghostapp.online.
8. Data Retention
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:
- Active Ghost Messages are retained until you respond to check-ins or cancel them
- Completed or cancelled Ghost Messages may be retained for a limited period for service improvement purposes
- Account information is retained until you delete your account
- Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected information from a child under 13, we will delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: